Does statutory health insurance cover the Winsole Customized?

Yes, in many cases. With a prescription from your orthopaedist for 'custom orthopaedic insoles', statutory health insurers reimburse a fixed amount (depending on indication and insurer, roughly €65–110 per pair). Your out-of-pocket cost for the Winsole Customized (€199) is then often at Performance level (€139) or below. Important: get the prescription first, then order – we provide an invoice with all details required by the insurer.

What about private health insurance (PKV)?

Private health insurance plans reimburse custom orthopaedic insoles at 70–100 % depending on the plan. With a medical prescription and our invoice you submit the reimbursement directly to your insurer – in many plans the Winsole Customized is effectively cost-neutral.

Are Winsole Comfort and Performance also prescription-eligible?

No. Only the Winsole Customized is manufactured as a true custom orthopaedic insole via foam impression by certified orthopaedic technicians – only it meets insurer requirements. Comfort (€109) and Performance (€139) are high-quality serial products without prescription reimbursement.

How do I get a prescription for orthopaedic insoles?

Book an appointment with your orthopaedist or GP with an orthopaedic focus. Describe symptoms (e.g. knee, Achilles or foot pain when cycling), ideally with reference to pronation/supination or a medically diagnosed misalignment. The doctor decides on the indication and, if appropriate, issues a prescription for 'custom orthopaedic insoles'.

What does the prescription process look like step by step?

1) Get the prescription from your orthopaedist. 2) Order the Winsole Customized and make the foam impression following our instructions. 3) We craft the insole to fit. 4) You receive the insole + a proper invoice. 5) Submit prescription + invoice to your insurer. Reimbursement is paid directly to you.

Prescription & Insurance

Winsole Customized on prescription – your insurer pays a share

The Winsole Customized is a true custom orthopaedic insole and therefore prescription-eligible. With a statutory or private prescription, your out-of-pocket cost is often at Performance level (€139) or even below.

Example calculation: what do you actually pay?

Statutory insurance (GKV)

Winsole Customized (RRP): 199,00 €
GKV fixed reimbursement (typical example): − 85,00 €
Statutory co-payment (€10): + 10,00 €
Your out-of-pocket: ≈ 124,00 €

Fixed reimbursement varies by indication and insurer (approx. €65–110).

Private insurance (PKV)

Winsole Customized (RRP): 199,00 €
PKV reimbursement (e.g. 80 %): − 159,20 €
Your out-of-pocket: ≈ 39,80 €

Actual reimbursement rate depends on your plan (70–100 %).

Note: The amounts shown are example values, not a reimbursement guarantee. Confirm the exact amount with your insurer using the medical aid position 'custom orthopaedic insoles'.

How it works – in 5 steps

1
Get a prescription from your orthopaedist or GP ('custom orthopaedic insoles').
2
Order the Winsole Customized in our shop.
3
Make the foam impression at home following our instructions and send it back.
4
We craft the insole to fit – you receive it together with a proper invoice.
5
Submit prescription + invoice to your insurer. Reimbursement is paid directly to you.

Ready for your Customized?

True custom orthopaedic manufacturing – with statutory or private reimbursement.

View Customized

Frequently asked questions

Knee pain road bike – act now Road bike shoe compatibility Customized in shop

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