Question 1

Which Winsole insole fits my use case?

Accepted Answer

Comfort (€109) for cushioning and pressure relief on long rides, Performance (€139) for maximum stiffness and power transfer in competition, Customized (€199) for individual requirements or when using a prescription.

Question 2

Are the insoles compatible with all road bike shoes?

Accepted Answer

Yes, all models are trimmable and fit common road, triathlon, gravel and MTB shoes (Shimano, Specialized, Sidi, Fizik, Bont, Lake, Giro and more). The stock insole must be removed first.

Question 3

How fast is shipping?

Accepted Answer

Comfort and Performance ship within 24 hours (2–4 working days delivery). The custom-made Customized takes 2–3 weeks.

Question 4

Can I get the Customized reimbursed by health insurance?

Accepted Answer

Yes. The Winsole Customized is prescription-eligible. With a prescription, the out-of-pocket cost is often at Performance level (~€139) or below, depending on the insurance.

Question 5

Is there a return guarantee?

Accepted Answer

Yes, all standard insoles (Comfort, Performance) come with a 30-day return guarantee. The custom-made Customized is excluded from returns.

Feature	Performance From €139	Comfort From €109	Customized From €199
Best for	Competition & Performance	Long distance & Comfort	Specific requirements
Focus	Efficiency & Stability	Pressure relief & Cushioning	Individual solution
Stiffness	High	Medium	Individual
Cushioning	Low	High	Individual
Customization	Trimmable	Trimmable	Fully custom-made
Delivery time	2-4 working days	2-4 working days	2-3 weeks
Compatibility
30-day guarantee
	View details	View details	View details

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